Complete IT Care for Your Business at a Reasonable Monthly Rate

Aren’t you tired of waiting for the computer-fix-it guy to show up? Sure, you’ve used him for a while, but it’s getting harder to find him these days, and it always takes so long to get your systems up and running after an incident.

Here’s the truth.

It’s time for you to look at another option.

Our option is called Complete IT Care.

Within our Complete IT Care packages, we offer everything from a simple, hourly break/fix program that we call “Pay as You Grow” to our Platinum plan that covers absolutely all the IT support your company needs for one budgetable, monthly payment.

We will work closely with you to determine what package option will work best for your IT support needs and your current budget availability. As your company grows, we’ll grow with you!

That’s what we are all about.

We want to support your company as you scale to your next level of excellence, productivity, and profit.


Because, we grow when our clients grow!

It’s that simple.

The simple chart below explains our Complete IT Care packages.

Our Pay as You Grow Plan is a straight-forward hourly IT support offering. But if your business has more than basic IT needs and you can’t tolerate downtime, then our Silver or Platinum packages are for you!

The Silver and Platinum packages are what the industry calls IT Management packages. That means that we care for your entire system, 24/7, keeping it healthy, efficient, and secure. This holistic approach to IT support allows you to enjoy an easily-budgeted monthly payment and always-on system availability.

In the Silver and Platinum packages, we proactively maintain your systems for ongoing peak performance and monitor your IT environment for any negative performance or security indicators – supplying you with an IT environment that continually supports your pro-growth objectives.

Complete IT Care Options Comparison Chart

Description Pay as You Grow Plan Silver Platinum
Travel Fee Not Included Included for onsite Included
Emergency Response Time 4-6 hours 2 hours 2 hours or less
On-site scheduling of technician 1-3 days 1-2 days Same day to Next Day
Phone and Remote Support Sessions Not Included Included Included
24-7 Remote Monitoring

  • Server stability and performance
  • Notification of unusual events
  • Daily back up monitoring
  • Daily firewall monitoring
Not Included Included Included
Help Desk (MON-FRI) 8 am – 5 pm Not Included Included Included*
Executive Summary Monthly Report Not Included Included Included
Virus Definition Updates Not Included Included Included
Unlimited Remote Patch Mgmt. Not Included Included Included
Client access to Virtual System Administrator for remote control and access to network Not Included Included Included
Unlimited software upgrades* Not Included Included Included
Spyware monitoring and removal Not Included Included Included
Adding and removing users Not Included Included Included
Recovery of server in case of complete disaster Not Included Not Included Included
Installation of new hardware and software* Not Included Included* Included
Virus REMOVAL and cleaning Not Included Included* Included
Anti-Virus & Spyware Licensing Not Included Included Included
Vendor liaison* Not Included Included Included
Shopping and ordering warranty parts* Not Included Included Included
Onsite Service Not Included Not Included Included

Let’s get started! Contact the Menark team now to explore your Complete IT Care options! (866) 339-0959 or