Sick of losing BIG money as a result of IT problems?
Here’s the deal…
You’re great at what YOU do.
But you don’t have the time, energy, or interest to learn how IT works – much less do all of the tedious work involved with IT maintenance.
You have to do all of those little things that grow your business!
With IT support from Menark, all you have to do to get the help you need is pick up the phone or send an email!
Then, the Menark team enters the picture and saves the day!
We have certified, experienced professionals who will assist you with:
Tired of missing deadlines, late deliverables, and angry clients? Let us help you get things done and preserve your valuable reputation.
We’re glad you asked!
Help Desk Tickets can be created by our clients by sending an email to our helpdesk.
Or, just call in for support!
We will then assess the issue and assign it to the right staff member to fix the problem or answer your question.
Our IT support service and the timeframe guarantees are outlined in our service level agreement.
It’s that simple!
Your time is valuable! We won’t make you wait.
Our people are invested in your success. We’ll leap into action.
No question is too small or silly. We have the answers you need.
We will send you an automated email reply noting that your request has been received.
We’ll send you a service ticket number so you can track the progress of your request within our customer portal.
Once the ticket has been created, we evaluate it and assign the best resource to handle your request.
Our staff member assigned to your request will send you an email and follow up by phone if necessary.
You will receive system-generated, automatic updates based on the rules of our workflow.
At some point, one of your employees is going to do something ummm…. stupid.
It’ll take them a second or two to admit that they’ve clicked on a “suspicious” link.
You’re going to need to give us a call.
We’ll be there.
You need a password reset, an employee added or deleted, or maybe just an answer about your Office 365 setup?
We’ll be there.
Never Struggle with Technology Again!
The Menark team is on YOUR side and ready to help.