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Choosing Between an MSP vs. Internal IT Department

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If you own a business, there’s a pretty good chance that you use some form of technology. And, as companies become more advanced, the systems used to run daily operations become more complicated. That’s where the right kind of IT comes into play.

IT Can Bog Down Your Internal IT Staff

Typically, a single-person IT staffer at a small company is responsible for all-around technical duties, from troubleshooting phones to dealing with connectivity issues and replacing/configuring hardware and software—they do it all. But, there are only so many hours in the day and it’s almost impossible to get everything done. And, if your IT expert is out sick or on vacation, you’re left helpless if anything does go wrong.

Leverage an Entire Team of Experts

By working with a managed services provider, you gain access to an entire team of experts that have diverse skill sets, levels of expertise, and a shared knowledge base. Whenever you need support, someone will always be there to deliver. Plus, MSPs offer higher bandwidth to have multiple people working on multiple issues simultaneously. Small businesses also lower costs by partnering with a trusted MSP because they’re only billed for services performed. So, you don’t have to worry about paying high yearly salary for competent IT professionals.

You Don’t Have to Choose Sides

Having an in-house IT staff doesn’t mean it’s not smart to also partner with a managed service provider. There are many situations where supplementing your in-house staff with a managed service provider can work greatly to your benefit. An MSP can simply fill the gaps to give your IT team time to focus on strategic projects.

We recognize that saving money is an important part of achieving your goals—and we can help. Through November 30, we’re offering a free, no-obligation IT cost-savings assessment. We’ll take a look at your current infrastructure and make suggestions to help you save money. Contact us today to learn more and get your business moving in the right direction.