IT Services for Growing Businesses: Frequently Asked Questions
Do you know how to tell the difference between the right IT MSP and a lousy one? Read on to discover what sets the genuine IT experts apart from the rest.
Are you looking for top-tier IT companies in Philadelphia but aren’t sure which managed service provider to go with? The following FAQs can help you better understand the market so you can get the IT assistance and support you need and deserve.
Question: What’s the difference between an IT managed service and a computer repair service?
IT managed services offer computer maintenance and repair, but this is just a small part of our work. Companies such as Menark also provide IT consulting to help you create an ideal IT set-up for your business, ensure secure cloud computing services to offer secure, easily accessible storage and virtual server space, keep your systems secure at all times using the best firewalls, anti-virus software programs and other IT security tools on the market, help you create disaster recovery plans to keep your business up and running in the event of a breach, IT breakdown, natural disaster or some other unfortunate incident, and more. In short, we’re not just IT repair people. We offer the same services that an IT department would provide to a leading international corporation.
Question: What sets a top-tier IT managed service apart from a sub-par one?
Experts note that there are several things you should look for in the right IT MSP. First of all, good IT companies in Philadelphia offer an explicit service-level agreement (SLA) that will include warranties, an outline of procedures for when problems arise, and a termination agreement outlining what a client can do to end the business relationship. Furthermore, an excellent IT managed service should offer cutting edge managed security services, regulatory compliance, and any specialized services you need to keep your business up and running.
Question: What are scalable services?
The term “scalable” means that you only have to pay for the services you need when you need them. While some IT managed services (including Menark) offer complete care packages, you also have the option of only paying for services either on a one-time or periodic basis. For instance, companies that hire an IT MSP to handle their cloud computing need only pay for the cloud server space used at any given point in time.
Question: Why should I choose Menark when there are many other IT companies in Philadelphia to pick from?
Menark Technologies has more than sixteen years of experience offering IT care and services to leading companies throughout the mid-Atlantic area. We get stellar reviews from past and present clients alike for providing expert IT assistance and a high level of customer service. What’s more, we offer all the services you need under one roof to ensure your IT department is run securely, smoothly, and professionally at all times. Get in touch with us to learn more about our firm or to make an obligation-free appointment with one of our IT experts.